Below you’ll find answers to common questions along with all store policies in one place for easy reference.
Frequently Asked Questions
Can I wear press-on nails if I work in Health Care, Child Care, Animal Care, Law Enforcement/Military, Food Industry?
Yes these were designed with you in mind. If your work allows it the X-short Round are a great length and shape for any of these industries. Or you can go with a longer shape for those times when you want extra fabulous nails. A wedding, date, vacation, girls night out, etc. If you can’t wear nails at all then you can just use the temporary adhesive tabs for the night or weekend and pop them off before work the next day. Clean the underside and re-use them for your next event.
Does my nail bed length matter?
Yes if you have a long natural nail bed then an XShort Almond or Round may not work for you. You might need to go with either a Short Almond or an XShort Square or Coffin shape instead. If you are unsure you should order a sizing kit in your preferred shape and length prior to ordering a full set. If you have a very short nail bed then you should only be wearing an XShort nail to start. You can work into a longer nail once your natural nail has grown out. Check the length on our sizing page so you can measure from your cuticle out to the length specified.
How long do press‑on nails last?
With proper prep, press‑ons typically last 7–14 days. Shorter lengths often last longer. I don’t recommend wearing press ons longer than that as you really should remove them and give them a good cleaning underneath and clean your natural nails. Then just reapply or put on a new set.
Do you make custom sets?
Yes — custom designs are available. Send your inspiration photos through the Contact page and I will let you know the amount. Payment must be made in advance, no exceptions. I will not recreate copyright material so please do not ask me to make any characters that are protected under copyright/trademark. I will be creative and can come up with great theme designs if you give me artistic freedom.
How do I know my nail size?
Please refer to the Sizing Guide page before ordering. Accurate sizing ensures the best fit.
What comes with my order?
Each order includes:
- Press‑on nail set
- Nail prep kit – glue, tabs, cuticle stick, buffer, file, alcohol pad
- Application instructions
Can I reuse my press‑ons?
Yes — with gentle removal and proper care, sets can be reused multiple times.
Shipping Policy
All orders are handmade and processed with care.
Processing Time
Orders ship within 3–5 business days unless otherwise stated.
Shipping Options
- Standard Shipping (Canada) Lettermail non-trackable 2-10 business days
- Expedited Shipping (Canada) Trackable 3-10 business days
- You can choose which option you want during the checkout process
Tracking
Tracking is only available on the upgraded shipping $ Additional fees apply You must choose this option during checkout
Lost or Delayed Packages
Once shipped, delivery times are controlled by the carrier. If your package is delayed, contact us and we will assist you.
Refund & Return Policy
Due to the custom nature of press‑on nails, all sales are final.
Damaged Items
If your order arrives damaged, contact us within 48 hours with photos and your order number.
Wrong Size
We do not accept returns for sizing issues. Please refer to the Sizing Guide before ordering.
Cancellations
Orders may be cancelled within 12 hours of purchase.
Terms & Conditions
By purchasing from our store, you agree to the following:
- All products are handmade and may vary slightly.
- Processing times may change during busy seasons.
- Customers are responsible for providing accurate sizing.
- We reserve the right to update policies at any time.
Privacy Policy
We respect your privacy and only collect information necessary to process your order.
Information may include:
- Name
- Shipping address
- Order details
- Sizing Details
We do not share or sell your information. Payment information is handled securely through your bank e-transfers.